Appointments are required
Scheduled “services" are for your convenience, and we do set that time aside for you. Should a cancellation or date change be necessary, we require a minimum of 24-hours notice for any single service. Multiple services and group parties are secured with an active credit card. A 48-hour notice is required for any multiple service or spa package cancellation or date change. In the event that you fail to meet these cancellation time frames, the full service will be charged as a cancellation fee for all reserved appointments. Should you reschedule your service or services for a future date, then the cancellation fee will only be 50%. All no show appointments will be charged for the entire service. “No Show Clients” may be required to reserve any future appointments with a credit card.
Late Arrival If you are running late for your appointment, a phone call would be recommended. Late arriving appointments cannot be guaranteed of a service time slot. Late arrivals may be subject to an adjusted appointment duration or given away to a standby client.
The prices of our services do not include gratuities. If you feel you have received exceptional service and would like to leave a gratuity you may do so at your discretion.
Cell Phones & Other Electronic devices
We would greatly appreciate the turning off of these 2 items, as to contribute to the serene atmosphere we would like to sustain for all of our guests.Family Friendly as we welcome children to participate in our salon and spa services. However, as a courtesy to our guests and as a safety precaution, we respectfully request that children without an appointment do not accompany you to your scheduled service. If you find that you have a conflict, we will be happy to reschedule your appointment for a better time.
Certain treatments should not be performed on those with severe medical conditions, pregnant, or certain allergies. Please consult your physician and let our staff members know of any such condition so they can customize your treatment accordingly.